The Council recognises that people may be suffering financial stress and be concerned about their ability to pay their council tax during this time. If this is the case, we encourage individuals to contact the Council to discuss alternative payment arrangements.
In some cases, individuals may also be entitled to Universal Credit and / or Council Tax Reduction Scheme and we urge residents to apply.
Details of how to apply for both of these can be found on the Council website.
/en/resident/council-tax/council-tax-online/
/en/resident/housing-benefit/benefits-online/
All Council buildings are currently closed to the public. Our 24-hour secure Internet payments service is available for online payments.
- For any other help and advice please call us on 01495 311556.
- For Council Tax advice or help please call 01495 355212 or 01495 356010.
- For Benefit advice or help please call 01495 353398.
- For help claiming Universal Credit: Phone: 0800 144 8 444
Getting advice from Citizens Advice during coronavirus
For general advice
Visit citizensadvice.org.uk where you can also chat to an adviser online.