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Emergency Contacts

Always Ring 999 If In DoubtÌý

Emergency Services

Organisation

Telephone Number
³Ò·É±ð²Ô³ÙÌý±Ê´Ç±ô¾±³¦±ð 01633 838111 or 101
South WalesÌýFire & Rescue Service 01443 232000
Welsh Ambulance Services NHS Trust 01745 532900
Out of Hours Medical Advice (NHS Direct) 111
Aneurin Bevan University Health Board GP Out of Hours Service 111

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Utilities Contact Information

Organisation Web Link Telephone Number
BGCBC Emergency planning

01495 311556
GOV UK Preparing for Emergencies Ìý
Severn Trent Water 0800 783 4444
Dwr Cymru/ Welsh Water 0800 052 0130
Sewerage problems 0800 085 3968
Scottish Power 0845 272 2424Ìý *
SWALEC 0800 052 0400
National Grid (formerly Transco) 0800 111 999
The Met Office 0870 900 0100Ìý *
Environment Agency 0845 988 1188
BBC Ìý
RAC 0870 572 2722Ìý *
AA 0870 550 0600ÌýÌý*
BT 0800 9173993
Wales &West Utilities 0800 111999 (for all gas emergencies)
Central Networks (Electric) Ìý 08003896768

General Advice

Organisation Web Link Telephone Number
Alcoholics Anonymous 0800 9177650
Child Support Agency 0845 7138000Ìý *
ChildLine 0800 1111
Citizens Advice Bureau 0845 601 8421Ìý *
Department of Health 020 7210 4850
Environment Agency 0800 80 70 60
Floodline 0845 988 1188ÌýÌý *
Housing - Shelterline 0808 800 4444
Age UK 0808 800 6565
Immigration Advisory Service 020 7378 9191
Missing People 0500 700 700
National Drugs Helpline 0800 776600
National Debtline 0808 808 4000
National Blood Service 08457 711 711Ìý *
NHS Direct 0845 46 47Ìý *
NSPCC Bilingual Helpline 0808 100 25 24
NSPCC Textphone for Deaf and Hard of Hearing Users Ìý 0808 100 10 33
RNIB 020 73881266
RNID


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Telephone: 0808 808 0123
Textphone: 0808 808 9000
SMS: 0780 0000360

British Red Cross 0870 170 7000ÌýÌý *
Salvation Army 0845 634 0101ÌýÌý *
Samaritans 08457 90 90 90Ìý *
St. John’s Ambulance 0870 010 4950ÌýÌý *
WRVS 029 2073 9000

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Neighbouring Local Authorities

Authority Web Link Telephone Number
Caerphilly 01443 815588
Cardiff 02920 872000
Merthyr Tydfil 01685 725000
Monmouthshire 01633 644644
Newport 01633 656656
Rhondda Cynon Taff 01443 424000
Torfaen 01495 762200

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* Please note: calls cost 5p per minute plus your telephone company’s network access charge